This is a starter template. Please have a qualified professional review this policy before publishing, and update the specific timeframes/fees below to match your actual event terms.
1. Ticket Refunds
All ticket sales are generally final. However, we understand plans can change, so we offer the following options:
- More than 30 days before the event: full refund minus a processing fee, or a free exchange for a future Bridal Fashion Week event.
- 14–30 days before the event: 50% refund, or a free exchange for a future event.
- Less than 14 days before the event: tickets are non-refundable, but may be transferred to another person at no charge (please contact us to arrange this).
2. Event Cancellation or Postponement
If Bridal Fashion Week cancels or postpones an event, ticket holders will be offered a full refund or the option to transfer their ticket to the rescheduled date, at their choice.
3. Vendor and Designer Registration Fees
Vendor booth fees and designer competition entry fees are refundable up to 30 days before the event, minus any non-recoverable costs already incurred (such as printed materials). Requests made within 30 days of the event are handled on a case-by-case basis.
4. How to Request a Refund
To request a refund or exchange, please contact us with your order confirmation details. Approved refunds are typically processed within 5–10 business days back to the original payment method.
5. Non-Refundable Items
Add-on items such as VIP upgrades, printed programs, or special experiences purchased separately may be non-refundable once confirmed — this will be noted at the time of purchase.
6. Contact Us
If you have any questions about this Refund Policy, please reach out via our Contact page.